CLEANING & MAINTENANCE
Here are some of our most frequently asked questions. If you don’t find the answer you are looking for here, please call our North American Customer Support Line at 1-800-265-2150. If your question is specific to your model, please have your model and serial number on-hand. For customers outside of North America please find your customer service contact details here.
How do I season my cast iron cooking grids?
Why is it important to season cast iron grids?
My barbecue grill is experiencing excessive flare-ups. What could cause that?
Why does it look like there is paint peeling off of the inside of my oven lid?
There is a black oily soot building up on my cooking grids and more importantly on my food, what could cause this?
Tips on cleaning your Broil King gas grill to maintain grilling performance.
Safety Reminders
Why are my cast iron cooking grates rusting?
How to get your barbecue grill ready for winter.
How to clean the exterior of your gas grills