F.A.Q.

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Replacing the Burn Pot and Hot Rod on your Pellet Grill

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Replacing your Pellet Controller

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Clearing a Jammed Auger on Your Pellet Grill

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WHERE CAN I LOCATE MY MODEL AND SERIAL NUMBER?

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MY BARBECUE IS NOT HEATING ABOVE 200°. HOW DO I SOLVE THIS?

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WHAT IS PEELING FROM THE INSIDE OF MY LID?

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I HAVE JUST RECEIVED MY REPLACEMENT PARTS. WHO IS GOING TO INSTALL THEM?

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MY IGNITOR IS NOT WORKING. WHAT SHOULD I DO?

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HOW DO I LOOK AFTER MY CAST IRON COOKING GRIDS?

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SEASONING YOUR CAST IRON GRIDS

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CLEANING THE EXTERIOR OF YOUR GRILL

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HOW TO CLEAN THE INTERIOR OF YOUR GAS GRILL